The terms that govern use of Spinbit in New Zealand

These terms apply whenever you use Spinbit

By using Spinbit, registering an account, accessing any area of the website or continuing to interact with services linked to your profile, you agree to be bound by these Terms and by any related rules that apply to specific products, features, promotions, payment processes or responsible gambling measures. If you do not agree with this framework, you must stop using the website and must not create or continue to use an account.

These Terms regulate the relationship between you and Spinbit in connection with access to the site, account activity, participation in available services, communications relating to your profile and any action taken to review, limit or suspend that activity. Where separate conditions apply to a particular feature or offer, those conditions will operate alongside these Terms and will take priority where they address the same subject directly.

Who may register and continue using the service

You must be of legal age in your jurisdiction and able to enter into a binding agreement in order to use Spinbit. You are responsible for ensuring that access to the service is permitted where you are located. The fact that the website is visible or technically accessible in a territory does not by itself mean that use is lawful there.

An account must be opened in your own name and for your own use. You must not register on behalf of another person, submit false or misleading information, conceal your identity or use payment details or credentials you are not authorised to use. If there is reason to question eligibility, age, location or lawful access, your account may be limited while the matter is reviewed.

Your Spinbit account must remain personal and accurate

The information you provide during registration and throughout the life of your account must be complete, current and accurate. You must update details that are no longer correct and make sure that your profile continues to reflect your actual identity and circumstances where relevant to account use.

Your account is personal and non-transferable. You are responsible for keeping your login details secure and for taking reasonable steps to prevent unauthorised access. Activity conducted through your account may be treated as valid unless there is sufficient evidence that access was not authorised or that a system issue affected the normal operation of the service.

Before Spinbit processes certain activity, checks may be required

Spinbit may request documents, confirmations or additional information where this is necessary to verify identity, confirm age, review account ownership, assess payment activity, respond to unusual behaviour or meet operational, legal or compliance-related requirements. These checks may take place when an account is opened, when details are changed, before or after certain transactions, or at any stage where further review becomes appropriate.

Until a requested review is completed, some account functions may be delayed, restricted or suspended. This may affect deposits, withdrawals, access to particular services, promotional participation or account settings. A previous review does not prevent further checks where later activity gives rise to a new reason for verification.

Payments, balance movements and withdrawals at Spinbit

Any deposit, withdrawal or related financial activity connected to your account is subject to operational availability, internal review and the conditions attached to the payment method used. You must ensure that any method used is valid, authorised and, where relevant, connected to you as the holder of the account.

Processing times may depend on the method selected, the status of account verification, technical conditions and any review required before the transaction can proceed. Spinbit may refuse, delay, reverse, hold or cancel a transaction where there are reasonable grounds to investigate fraud, chargeback exposure, misuse, mismatched details, system error or breach of these Terms.

Use of Spinbit must remain fair and within accepted conduct

You must not use Spinbit in a way that interferes with the normal operation of the website or undermines legitimate activity. Prohibited conduct includes the use of bots, scripts, automation tools, software that creates an unfair advantage, collusion, deliberate exploitation of errors, abusive promotional behaviour, fraudulent activity and any attempt to manipulate outcomes, systems or account controls.

The same applies to opening multiple accounts without permission, sharing access with others, submitting misleading verification material or creating patterns of activity intended to disguise the real source or purpose of account use. Where Spinbit detects signs of misuse or conduct inconsistent with these Terms, it may investigate the relevant activity, limit access, void affected outcomes or take further action that is proportionate to the circumstances.

Results, malfunctions and the role of Spinbit records

Participation in games, betting activity or similar services is subject to the integrity of Spinbit systems and the technical records generated by them. If there is a difference between what appears on your screen and what is stored in the internal record, the server record and other reliable internal data will generally prevail unless later review shows that those records are incorrect.

If a technical fault, interruption, software malfunction, display error, incorrect pricing or other operational issue affects gameplay or a transaction, Spinbit may suspend, void, correct or reprocess the affected activity as needed to restore a result that reflects the intended operation of the service. A result or balance position created solely by a clear error does not create a permanent right to keep that outcome.

Promotional rules may sit alongside these Spinbit terms

Bonuses, campaigns, reward arrangements and temporary offers may be subject to additional conditions beyond these general Terms. Those conditions may address eligibility, activation, territorial limits, expiry, excluded products, activity requirements, review procedures and the circumstances in which an offer may be removed or cancelled.

If a conflict arises between these Terms and the specific rules of a promotion, the promotional rules will apply to that offer to the extent of the inconsistency. Spinbit may amend, suspend or withdraw a promotional arrangement where an operational issue, misuse pattern, error or compliance concern makes that necessary.

Restrictions, suspension and closure of a Spinbit account

Spinbit may suspend, freeze, restrict or close an account where there is evidence of breach, unresolved verification, suspicious activity, prohibited conduct, payment irregularity, risk exposure or another circumstance requiring protective action. Such measures may be temporary while a review is ongoing or permanent where the facts justify closure.

You may also ask for your account to be limited or closed, including where responsible gambling controls are relevant to your use of the service. Depending on the circumstances, some restrictions may not be reversed immediately once they have been applied. Closure of an account does not automatically remove obligations that arose before the account became inactive, including obligations connected with review, dispute handling or compliance.

Complaints, ownership of site content and legal limits

If you wish to raise a complaint or challenge a decision relating to account activity, you should contact Spinbit through the channels made available for that purpose and provide enough detail for the matter to be identified and reviewed. Additional information may be requested before the issue can be assessed properly.

All software, branding, text, graphics, site structure and other materials connected to Spinbit remain the property of the operator or the relevant rights holder unless stated otherwise. You must not copy, alter, distribute, reverse engineer or commercially exploit any part of the service outside what is permitted by law or expressly authorised.

Subject to applicable law, Spinbit will not be responsible for loss caused by misuse of your credentials, failures in your own device or network, interruptions outside reasonable operational control, unauthorised use arising from your own acts or omissions, or delays linked to third-party systems. Nothing in these Terms is intended to exclude liability where exclusion is not permitted by law.

Changes to the terms and the way they are interpreted

Spinbit may update these Terms where operational, technical, legal or compliance-related changes make that necessary. The version published on the website will be the current version unless a different form of notice is required. Continued use of the service after revised Terms take effect will amount to acceptance of the updated framework.

If any provision of these Terms is found to be invalid, unenforceable or ineffective, the remaining provisions will continue in force. Any affected wording will be interpreted, where possible, in a way that remains closest to its original purpose while still complying with the applicable legal framework.